Validic experienced a minor incident on July 11, 2025 affecting API, lasting 5d 20h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jul 11, 2025, 03:04 PM UTC
Validic is currently investigating possible issues with the Validic API. As a result, you may see delays or errors when attempting to make calls to the API to access data or manage users. We will post updates here as they are available.
- identified Jul 11, 2025, 03:49 PM UTC
We have identified the issue and are working on a fix and monitoring all systems. More updates will be posted here as they are available.
- monitoring Jul 11, 2025, 06:30 PM UTC
The Validic team has address the issue and all systems are caught up. We will continue to monitor to ensure that no new issues come up.
- resolved Jul 17, 2025, 11:55 AM UTC
This incident has been resolved.