Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on August 6, 2025 affecting Fitbit, lasting 14h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:24 AM UTC
Resolved
Aug 06, 2025, 05:51 PM UTC
Duration
14h 26m
Detected by Pingoru
Aug 06, 2025, 03:24 AM UTC

Affected components

Fitbit

Update timeline

  1. investigating Aug 06, 2025, 03:24 AM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

  2. monitoring Aug 06, 2025, 11:49 AM UTC

    Data is flowing successfully after a period where it wasn't. We're monitoring as the data catches back up.

  3. resolved Aug 06, 2025, 05:51 PM UTC

    Data continues to flow as expected. This issue is resolved.