Validic experienced a minor incident on January 24, 2023 affecting Polar, lasting 23h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Polar
Update timeline
- investigating Jan 24, 2023, 10:06 PM UTC
Some users are currently reporting errors when trying to connect to Polar via the Validic Marketplace. Validic is investigating this issue and will provide updates here as they become available.
- investigating Jan 25, 2023, 02:14 PM UTC
The Polar team has confirmed reports of this issue and are currently investigating.
- monitoring Jan 25, 2023, 04:23 PM UTC
Syncing to Polar via the Validic Marketplace is working as expected. Validic will continue to monitor.
- resolved Jan 25, 2023, 09:48 PM UTC
This incident has been resolved.