Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on February 3, 2023 affecting Fitbit, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 04:32 PM UTC
Resolved
Feb 03, 2023, 08:19 PM UTC
Duration
3h 46m
Detected by Pingoru
Feb 03, 2023, 04:32 PM UTC

Affected components

Fitbit

Update timeline

  1. investigating Feb 03, 2023, 04:32 PM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

  2. monitoring Feb 03, 2023, 04:56 PM UTC

    The system appears to be recovering well. We're monitoring

  3. resolved Feb 03, 2023, 08:19 PM UTC

    The data has caught up. This incident is resolved.