Validic experienced a critical incident on February 6, 2023 affecting Fitbit, lasting 15h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Fitbit
Update timeline
- investigating Feb 06, 2023, 02:16 PM UTC
Validic is investigating possible issues with the delivery of data from Fitbit As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.
- investigating Feb 06, 2023, 03:10 PM UTC
Update: Fitbit is tracking this issue with updates found here: https://www.fitbitstatus.com/incidents/vzg84qtm6btl
- identified Feb 06, 2023, 04:01 PM UTC
Fitbit is expecting the issue to be resolved in the next 3-4 hours.
- monitoring Feb 06, 2023, 10:00 PM UTC
Fitbit has implemented a fix to this issue. Validic will continue to monitor the status.
- resolved Feb 07, 2023, 05:59 AM UTC
Fitbit is reporting that all services are operational.