Validic incident

Withings is Reporting Authorization Issues

Notice Resolved View vendor source →

Validic experienced a notice incident on February 21, 2023 affecting Withings, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 02:05 PM UTC
Resolved
Feb 21, 2023, 04:25 PM UTC
Duration
2h 20m
Detected by Pingoru
Feb 21, 2023, 02:05 PM UTC

Affected components

Withings

Update timeline

  1. investigating Feb 21, 2023, 02:05 PM UTC

    Withings is currently reporting that some users are seeing errors with their OAuth2 authorization endpoints, which are used to grant access to user data via their API. As a result, some users may not be able to sync their Withings users to Validic. We will provide updates here when they are available.

  2. monitoring Feb 21, 2023, 02:22 PM UTC

    Withings has implemented a fix to the OAuth2 issue. Validic will continue to monitor.

  3. resolved Feb 21, 2023, 04:25 PM UTC

    Withings authorization endpoints are working as expected.