Validic experienced a minor incident on March 5, 2023 affecting Fitbit, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Fitbit
Update timeline
- investigating Mar 05, 2023, 07:08 PM UTC
Fitbit is currently reporting a higher than expected rate of errors with their API at this time and are investigating the issue. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.
- monitoring Mar 05, 2023, 09:37 PM UTC
Fitbit is reporting that they are no longer seeing a spike in errors with the API. Validic will continue to monitor.
- resolved Mar 06, 2023, 08:48 PM UTC
Fitbit has resolved this issue and all is working as expected.