Validic incident

Runkeeper Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on April 25, 2023 affecting RunKeeper, lasting 16h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 08:12 PM UTC
Resolved
Apr 26, 2023, 01:09 PM UTC
Duration
16h 57m
Detected by Pingoru
Apr 25, 2023, 08:12 PM UTC

Affected components

RunKeeper

Update timeline

  1. investigating Apr 25, 2023, 08:12 PM UTC

    Validic is investigating possible issues with the delivery of data from Runkeeper. As a result, you may see delays in receiving user data from Runkeeper users and users may see issues when trying to sync to Runkeeper. We will provide updates here when they are available.

  2. resolved Apr 26, 2023, 01:09 PM UTC

    This incident has been resolved.