Validic experienced a minor incident on June 7, 2023 affecting Fitbit, lasting 6h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2023, 04:33 PM UTC
Fitbit has reported that users who have connected their Fitbit accounts via Google may not have their data available in the Fitbit public API. As a result, you may not see some Fitbit user data in the Validic API while Fitbit works to resolve this issue. Validic will continue to monitor this and provide updates here when they are available.
- monitoring Jun 07, 2023, 04:57 PM UTC
Fitbit has implemented a fix to this issue. We will continue to monitor.
- investigating Jun 07, 2023, 04:58 PM UTC
Correction: Fitbit is still investigating this issue and Validic will continue to monitor.
- resolved Jun 07, 2023, 11:00 PM UTC
Fitbit has reported that this issue is resolved. Details can be found here: https://www.fitbitstatus.com/incidents/5p02cq0yd4pf