Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on December 9, 2023 affecting Fitbit, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2023, 01:49 PM UTC
Resolved
Dec 11, 2023, 01:18 PM UTC
Duration
1d 23h
Detected by Pingoru
Dec 09, 2023, 01:49 PM UTC

Affected components

Fitbit

Update timeline

  1. investigating Dec 09, 2023, 01:49 PM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

  2. monitoring Dec 09, 2023, 04:04 PM UTC

    The Fitbit integration appears to be functioning as designed at this point. We're monitoring the situation to ensure it is completely resolved.

  3. resolved Dec 11, 2023, 01:18 PM UTC

    This issue if fully resolved.