Validic experienced a minor incident on July 12, 2023 affecting Polar, lasting 369d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Polar
Update timeline
- investigating Jul 12, 2023, 05:36 PM UTC
Validic is investigating a possible issue where users may experience errors when attempting to authorize Polar in the Validic marketplace. As a result, some users may not be able to successfully connect to Polar. We will provide updates here as they are available.
- investigating Aug 23, 2023, 05:32 PM UTC
Validic is still investigating possible solutions to the Polar authorization issues. We will update this status as more information becomes available.
- resolved Jul 16, 2024, 02:14 PM UTC
This incident has been resolved.