Validic incident

MyFitnessPal Reporting Login Issues

Minor Resolved View vendor source →

Validic experienced a minor incident on January 30, 2023 affecting MyFitnessPal, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 07:21 PM UTC
Resolved
Jan 31, 2023, 01:02 AM UTC
Duration
5h 41m
Detected by Pingoru
Jan 30, 2023, 07:21 PM UTC

Affected components

MyFitnessPal

Update timeline

  1. investigating Jan 30, 2023, 07:21 PM UTC

    MyFitnessPal is reporting that some users are not able to log in via the web, mobile, or API products. As a result, new users may not be able to connect their MyFitnessPal user via the Validic Marketplace. We will provide updates here when they are available.

  2. monitoring Jan 30, 2023, 10:07 PM UTC

    MyFitnessPal reports that they have implemented a fix to the login issue. Validic will continue to monitor.

  3. resolved Jan 31, 2023, 01:02 AM UTC

    MyFitnessPal reports that this issue is resolved.