Validic incident

Under Armour Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on January 26, 2023 affecting Under Armour / MapMyFitness, lasting 15d 15h. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2023, 02:19 AM UTC
Resolved
Feb 10, 2023, 06:05 PM UTC
Duration
15d 15h
Detected by Pingoru
Jan 26, 2023, 02:19 AM UTC

Affected components

Under Armour / MapMyFitness

Update timeline

  1. investigating Jan 26, 2023, 02:19 AM UTC

    Validic is investigating possible issues with the delivery of data from Under Armour. As a result, you may see delays in receiving user data from Under Armour users and users may see issues when trying to sync to Under Armour. We will provide updates here when they are available.

  2. monitoring Jan 26, 2023, 06:30 PM UTC

    The issue appears to be resolved. We're monitoring this now to ensure stability of the data delivery.

  3. monitoring Jan 30, 2023, 09:10 PM UTC

    We are still seeing periodic delays in the receipt of Under Armour data and are working with their team to try to identify the cause.

  4. resolved Feb 10, 2023, 06:05 PM UTC

    This incident has been resolved.