Validic incident

iHealth Authorization Error

Minor Resolved View vendor source →

Validic experienced a minor incident on February 27, 2023 affecting iHealth, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2023, 03:02 PM UTC
Resolved
Feb 28, 2023, 05:22 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 27, 2023, 03:02 PM UTC

Affected components

iHealth

Update timeline

  1. investigating Feb 27, 2023, 03:02 PM UTC

    Some users are currently reporting errors when trying to connect to iHealth via the Validic Marketplace. Validic is investigating this issue and will provide updates here as they become available.

  2. investigating Feb 27, 2023, 09:11 PM UTC

    We've reached out to our iHealth contacts for assistance in resolving this. The issue appears intermittent. iHealth is investigating

  3. identified Feb 28, 2023, 12:49 AM UTC

    iHealth is actively working on a fix to this issue.

  4. resolved Feb 28, 2023, 05:22 PM UTC

    iHealth has implemented a fix and this issue is resolved.