Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on June 13, 2023 affecting Fitbit, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 06:20 PM UTC
Resolved
Jun 13, 2023, 09:00 PM UTC
Duration
2h 39m
Detected by Pingoru
Jun 13, 2023, 06:20 PM UTC

Affected components

Fitbit

Update timeline

  1. investigating Jun 13, 2023, 06:20 PM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

  2. monitoring Jun 13, 2023, 06:38 PM UTC

    Fitbit data is starting to flow as expected. Validic will continue to monitor.

  3. resolved Jun 13, 2023, 09:00 PM UTC

    This incident has been resolved.