Validic incident

Fitbit Reporting Login or Data Issues for Google Users

Notice Resolved View vendor source →

Validic experienced a notice incident on June 27, 2023 affecting Fitbit, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 11:10 PM UTC
Resolved
Jun 28, 2023, 04:41 AM UTC
Duration
5h 31m
Detected by Pingoru
Jun 27, 2023, 11:10 PM UTC

Affected components

Fitbit

Update timeline

  1. investigating Jun 27, 2023, 11:10 PM UTC

    Fitbit has reported that users who have connected their Fitbit accounts via Google may not be able to log in or see their Fitbit data when logged in. As a result, you may not see some Fitbit user data in the Validic API while Fitbit works to resolve this issue. Validic will continue to monitor this and provide updates here when they are available.

  2. resolved Jun 28, 2023, 04:41 AM UTC

    Fitbit has resolved this issue.