Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on April 19, 2024 affecting Fitbit, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 01:47 PM UTC
Resolved
Apr 19, 2024, 04:05 PM UTC
Duration
2h 17m
Detected by Pingoru
Apr 19, 2024, 01:47 PM UTC

Affected components

Fitbit

Update timeline

  1. investigating Apr 19, 2024, 01:47 PM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

  2. monitoring Apr 19, 2024, 03:15 PM UTC

    Fitbit data is again flowing as expected. We will continue to monitor for stability.

  3. resolved Apr 19, 2024, 04:05 PM UTC

    Fitbit data continues to flow as expected. This issue is resolved.