Validic incident

Fitbit Data Delays

Minor Resolved View vendor source →

Validic experienced a minor incident on August 1, 2024 affecting Fitbit, lasting 22h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 04:55 PM UTC
Resolved
Aug 02, 2024, 03:08 PM UTC
Duration
22h 12m
Detected by Pingoru
Aug 01, 2024, 04:55 PM UTC

Affected components

Fitbit

Update timeline

  1. monitoring Aug 01, 2024, 04:55 PM UTC

    Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. At this time, the queue is catching up, but there still may be slight delays in the delivery of Fitbit data.

  2. resolved Aug 02, 2024, 03:08 PM UTC

    This incident has been resolved.