Vale WISP experienced a notice incident on April 13, 2023, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 13, 2023, 11:05 AM UTC
Affecting some customers in Llangynhafal, Bontuchel, Clocaenog. A mast has been de-energized whilst SPEN engineers work on the power lines, we are usually warned about this in advance but this time we were not. SPEN are due to have power restored by 4 pm. We apologise for any inconvenience caused, as well as the lack of advanced warning.
- resolved Apr 13, 2023, 03:24 PM UTC
SPEN has re energised the line and the network is now functioning as expected. This outage is now resolved.