UXCam incident

Session Verification is not working

Critical Resolved View vendor source →

UXCam experienced a critical incident on May 21, 2021 affecting Session Verification API, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2021, 01:32 PM UTC
Resolved
May 21, 2021, 01:46 PM UTC
Duration
13m
Detected by Pingoru
May 21, 2021, 01:32 PM UTC

Affected components

Session Verification API

Update timeline

  1. investigating May 21, 2021, 01:17 PM UTC

    We are currently investigating into this issue

  2. identified May 21, 2021, 01:22 PM UTC

    The issue has been identified and a fix has been implemented.

  3. identified May 21, 2021, 01:24 PM UTC

    A fix has been implemented and we are monitoring the issue.

  4. monitoring May 21, 2021, 01:32 PM UTC

    A fix has been implemented and running smoothly. We are closely monitoring.

  5. resolved May 21, 2021, 01:46 PM UTC

    This incident has been resolved.