UXCam incident

All dashboard are not working

Critical Resolved View vendor source →

UXCam experienced a critical incident on May 22, 2021 affecting Visualization API and Dashboard and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2021, 01:04 AM UTC
Resolved
May 22, 2021, 01:35 AM UTC
Duration
31m
Detected by Pingoru
May 22, 2021, 01:04 AM UTC

Affected components

Visualization APIDashboardWebsite

Update timeline

  1. identified May 22, 2021, 01:04 AM UTC

    The issue has been identified and currently working for a fix.

  2. identified May 22, 2021, 01:14 AM UTC

    Fix has been implemented and we are still working on the issue to make it work completely.

  3. monitoring May 22, 2021, 01:24 AM UTC

    Everything is now working as intended. We are closely monitoring this issue.

  4. resolved May 22, 2021, 01:35 AM UTC

    This incident has been resolved.