UXCam incident

Delay in processing Sessions

Minor Resolved View vendor source →

UXCam experienced a minor incident on September 6, 2021 affecting Session Processing, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2021, 04:52 PM UTC
Resolved
Sep 06, 2021, 06:30 PM UTC
Duration
1h 37m
Detected by Pingoru
Sep 06, 2021, 04:52 PM UTC

Affected components

Session Processing

Update timeline

  1. investigating Sep 06, 2021, 04:52 PM UTC

    We are currently investigating the issue.

  2. identified Sep 06, 2021, 06:02 PM UTC

    The issue has been identified and we are working on it.

  3. monitoring Sep 06, 2021, 06:25 PM UTC

    All the queued session has been processed and we are monitoring the server.

  4. resolved Sep 06, 2021, 06:30 PM UTC

    This incident has been resolved. Now all the sessions will be processed normally.