UXCam incident

Session Processing and Dashboard are not working

Major Resolved View vendor source →

UXCam experienced a major incident on November 2, 2021 affecting Visualization API and Session Verification API and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 04:43 AM UTC
Resolved
Nov 02, 2021, 05:23 AM UTC
Duration
39m
Detected by Pingoru
Nov 02, 2021, 04:43 AM UTC

Affected components

Visualization APISession Verification APISession ProcessingDashboard

Update timeline

  1. investigating Nov 02, 2021, 04:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 02, 2021, 05:15 AM UTC

    The issue has been identified and fixed. We are monitoring on it.

  3. resolved Nov 02, 2021, 05:23 AM UTC

    This incident has been resolved.