UXCam incident

Delay in Processing Sessions

Notice Resolved View vendor source →

UXCam experienced a notice incident on September 11, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2021, 02:45 PM UTC
Resolved
Sep 11, 2021, 02:45 PM UTC
Duration
—
Detected by Pingoru
Sep 11, 2021, 02:45 PM UTC

Update timeline

  1. resolved Sep 13, 2021, 03:47 AM UTC

    Started time: 2021/09/11 20:30 Resolved time: 2021/09/12 12:25 We experienced an issue with a database which resulted in a delay with session processing services. This led to sessions appearing after some delay in the dashboard. The maximum delay was 7.39 hours.