UXCam incident

Outage in session replay

Major Resolved View vendor source →

UXCam experienced a major incident on May 30, 2024 affecting Session Processing and Dashboard, lasting 8h 10m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 05:10 PM UTC
Resolved
May 31, 2024, 01:21 AM UTC
Duration
8h 10m
Detected by Pingoru
May 30, 2024, 05:10 PM UTC

Affected components

Session ProcessingDashboard

Update timeline

  1. identified May 30, 2024, 05:10 PM UTC

    We are facing issues with the session replay due to a problem with our Cloud service provider. No sessions will be lost due to this issue.

  2. resolved May 31, 2024, 01:21 AM UTC

    This incident has been resolved.