UXCam experienced a minor incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 18, 2025, 01:29 PM UTC
Nov 18, 13:29 UTC Resolved - Routing traffic away from Cloudflare has fully resolved the issue. While the earlier disruption caused a temporary drop in incoming sessions, all delayed sessions were eventually received. Thank you for your patience and understanding while we worked through this. Nov 18, 13:19 UTC Monitoring - We have temporarily routed traffic away from Cloudflare, and incoming sessions are now being received at the normal rate. Our team is still verifying whether any sessions were lost during the disruption. We’ll continue to share updates as we have more information. Nov 18, 12:58 UTC Identified - Due to an outage with one of our third-party providers (Cloudflare), we are currently seeing a drop and fluctuations in the number of incoming sessions. Our team is actively investigating the impact, and we are still assessing whether any sessions may have been lost. We will share updates as we learn more.