UserVoice Outage History

UserVoice is up right now

UserVoice had 3 outages in the last 2 years totaling 3h 44m of downtime — averaging 0.1 incidents per month.

There were 3 UserVoice outages since January 20, 2026 totaling 3h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.uservoice.com

Minor February 3, 2026

Site Outage

Detected by Pingoru
Feb 03, 2026, 01:20 PM UTC
Resolved
Feb 03, 2026, 03:17 PM UTC
Duration
1h 56m
Affected: Web Portal (subdomain)Admin ConsoleEmail & Password AuthenticationUserVoice APIHelpdesk APIWidgetsEmail (incoming)Email (delivery)SearchUser Analytics
Timeline · 3 updates
  1. monitoring Feb 03, 2026, 01:20 PM UTC

    UserVoice had a database cluster crash that caused an outage this morning. The service has recovered, however email notifications may be laggy while internal recovery completes.

  2. monitoring Feb 03, 2026, 02:14 PM UTC

    Email notifications should be fully recovered now. Continuing to monitor and verify.

  3. resolved Feb 03, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2026

Admin Settings Outage

Detected by Pingoru
Jan 20, 2026, 01:55 PM UTC
Resolved
Jan 20, 2026, 03:44 PM UTC
Duration
1h 48m
Affected: Admin Console
Timeline · 2 updates
  1. monitoring Jan 20, 2026, 01:55 PM UTC

    The admin settings page (and all affiliated pages) have now been restored. We are still actively monitoring and investigating.

  2. resolved Jan 20, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 20, 2026

Admin Settings

Detected by Pingoru
Jan 20, 2026, 01:28 PM UTC
Resolved
Jan 20, 2026, 01:28 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 20, 2026, 01:28 PM UTC

    We are investigating why our admin settings pages are currently unavailable. Please stand by.

Read the full incident report →