UserVoice Outage History
UserVoice is up right nowPingoru has recorded 50 incidents for UserVoice: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Minor February 3, 2026 Site Outage 1h 56m Web Portal (subdomain), Admin Console, Email & Password Authentication, UserVoice API and 6 more
Started Feb 03, 2026, 01:20 PM UTC· resolved Feb 03, 2026, 03:17 PM UTC
- monitoring Feb 03, 2026, 01:20 PM UTC
UserVoice had a database cluster crash that caused an outage this morning. The service has recovered, however email notifications may be laggy while internal recovery completes.
- monitoring Feb 03, 2026, 02:14 PM UTC
Email notifications should be fully recovered now. Continuing to monitor and verify.
- resolved Feb 03, 2026, 03:17 PM UTC
This incident has been resolved.
Minor January 20, 2026 Admin Settings Outage 1h 48m Admin Console
Started Jan 20, 2026, 01:55 PM UTC· resolved Jan 20, 2026, 03:44 PM UTC
- monitoring Jan 20, 2026, 01:55 PM UTC
The admin settings page (and all affiliated pages) have now been restored. We are still actively monitoring and investigating.
- resolved Jan 20, 2026, 03:44 PM UTC
This incident has been resolved.
Notice January 20, 2026 Admin Settings –
Started Jan 20, 2026, 01:28 PM UTC· resolved Jan 20, 2026, 01:28 PM UTC
- resolved Jan 20, 2026, 01:28 PM UTC
We are investigating why our admin settings pages are currently unavailable. Please stand by.
Critical April 30, 2025 Experiencing Timeouts: Admin Console and API May Not Load 1h 31m Admin Console, UserVoice API
Started Apr 30, 2025, 01:40 PM UTC· resolved Apr 30, 2025, 03:11 PM UTC
- investigating Apr 30, 2025, 02:12 PM UTC
We are currently investigating this issue.
- identified Apr 30, 2025, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 30, 2025, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2025, 03:11 PM UTC
This incident has been resolved.
Minor April 2, 2025 Profile Creation Via Email & Password Outage 19h 58m Email & Password Authentication
Started Apr 02, 2025, 05:00 AM UTC· resolved Apr 03, 2025, 12:58 AM UTC
- investigating Apr 02, 2025, 05:29 PM UTC
When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously. We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.
- investigating Apr 03, 2025, 12:30 AM UTC
Thanks for your patience while we continue to investigate.
- monitoring Apr 03, 2025, 12:37 AM UTC
A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.
- resolved Apr 03, 2025, 12:58 AM UTC
This incident has been resolved.