URL2PNG incident

slow capture times being experienced on api.url2png.com

Minor Resolved View vendor source →

URL2PNG experienced a minor incident on September 4, 2018 affecting API - Legacy, lasting 13h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2018, 03:44 PM UTC
Resolved
Sep 05, 2018, 05:21 AM UTC
Duration
13h 37m
Detected by Pingoru
Sep 04, 2018, 03:44 PM UTC

Affected components

API - Legacy

Update timeline

  1. investigating Sep 04, 2018, 03:44 PM UTC

    We are currently investigating this issue.

  2. identified Sep 04, 2018, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 04, 2018, 09:24 PM UTC

    Additional infrastructure changes will be applied over the next 24 hours to mitigate the recent change in capture performance.

  4. monitoring Sep 05, 2018, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 05, 2018, 05:21 AM UTC

    This incident has been resolved.