URL2PNG experienced a minor incident on April 11, 2021 affecting API - Legacy, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
API - Legacy
Update timeline
- investigating Apr 11, 2021, 01:07 PM UTC
We are currently investigating this issue.
- monitoring Apr 11, 2021, 02:05 PM UTC
The cold cache layer behind our CDN became impaired, resulting in several short windows of high latency responses and a small number of error responses within those windows. We have repaired the cold cache layer infrastructure, and it is actively rebuilding and returning to normal operations. All requests are processing normally at this time, but the system will remain in monitoring until 12pm EST.
- resolved Apr 11, 2021, 04:45 PM UTC
This incident has been resolved.