URL2PNG incident

production traffic impaired

Major Resolved View vendor source →

URL2PNG experienced a major incident on January 25, 2023 affecting API - Legacy, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 06:26 PM UTC
Resolved
Jan 25, 2023, 07:06 PM UTC
Duration
40m
Detected by Pingoru
Jan 25, 2023, 06:26 PM UTC

Affected components

API - Legacy

Update timeline

  1. investigating Jan 25, 2023, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Jan 25, 2023, 06:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 25, 2023, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 25, 2023, 07:06 PM UTC

    This incident has been resolved.