URL2PNG incident

Connectivity issues at upstream compute provider

Minor Resolved View vendor source →

URL2PNG experienced a minor incident on April 8, 2018, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2018, 02:41 PM UTC
Resolved
Apr 08, 2018, 07:27 PM UTC
Duration
4h 46m
Detected by Pingoru
Apr 08, 2018, 02:41 PM UTC

Update timeline

  1. identified Apr 08, 2018, 02:41 PM UTC

    An upstream compute provider is experiencing network connectivity issues in their NYC data center(s), impacting our ability to reliably capture from these locations and against sites hosted in these locations. At this time we are monitoring the situation.

  2. monitoring Apr 08, 2018, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2018, 07:27 PM UTC

    This incident has been resolved.