URL2PNG incident

production impaired

Critical Resolved View vendor source →

URL2PNG experienced a critical incident on August 13, 2018 affecting API - Legacy, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2018, 08:52 PM UTC
Resolved
Aug 13, 2018, 09:01 PM UTC
Duration
9m
Detected by Pingoru
Aug 13, 2018, 08:52 PM UTC

Affected components

API - Legacy

Update timeline

  1. investigating Aug 13, 2018, 08:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 13, 2018, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2018, 09:01 PM UTC

    This incident has been resolved.