URL2PNG experienced a critical incident on June 2, 2019 affecting API - Beta, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2019, 07:14 PM UTC
We are currently investigating this issue.
- identified Jun 02, 2019, 07:46 PM UTC
This outage is related to a broader outage of upstream providers. See https://status.cloud.google.com/incident/compute/19003 however the impact is broader than just url2png, sites and services being served by GCP seem unavailable for many customers.
- identified Jun 02, 2019, 10:11 PM UTC
If you have important capture traffic running on the beta api endpoint, we recommend you shift to the production api endpoint heading forward. Keep in mind, capturing assets still impacted by this outage will likely result in errors and/or abnormal asset capture.
- resolved Jun 03, 2019, 12:23 AM UTC
Full captures resumed as of Jun 02 23:25:08 UTC. Google declared their outage to have ended as of 2019-06-02 11:45 (UTC).