Urban Sharing incident

Service distruption

Minor Resolved View vendor source →

Urban Sharing experienced a minor incident on June 13, 2023, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 09:54 AM UTC
Resolved
Jun 13, 2023, 10:34 AM UTC
Duration
39m
Detected by Pingoru
Jun 13, 2023, 09:54 AM UTC

Update timeline

  1. investigating Jun 13, 2023, 09:54 AM UTC

    We're seeing issues with our services in aquiring connections to our database. Our engineers are investigating the issue..

  2. identified Jun 13, 2023, 10:17 AM UTC

    We've partially identified the issue and implemented a mitigation. We're monitoring the situation..

  3. resolved Jun 13, 2023, 10:34 AM UTC

    The implemented mitigation resolved the problem at 12.13..