Urban Sharing incident

Degraded payment service performance

Minor Resolved View vendor source →

Urban Sharing experienced a minor incident on December 11, 2023, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 08:22 AM UTC
Resolved
Dec 11, 2023, 11:24 AM UTC
Duration
3h 1m
Detected by Pingoru
Dec 11, 2023, 08:22 AM UTC

Update timeline

  1. investigating Dec 11, 2023, 08:22 AM UTC

    We are currently seeing some payment related requests time out and fail to complete. We are looking into what is causing this..

  2. monitoring Dec 11, 2023, 08:56 AM UTC

    Issues with payment requests timing out should be improved now, we're keeping an eye on it while it stabilises.

  3. resolved Dec 11, 2023, 11:24 AM UTC

    This incident has been resolved..