Upwards incident

WeeCare Android app crashing

Major Resolved View vendor source →

Upwards experienced a major incident on October 18, 2022 affecting Android Native App, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 06:27 PM UTC
Resolved
Oct 19, 2022, 09:45 PM UTC
Duration
1d 3h
Detected by Pingoru
Oct 18, 2022, 06:27 PM UTC

Affected components

Android Native App

Update timeline

  1. investigating Oct 18, 2022, 06:27 PM UTC

    We are currently experiencing some user crashes on our WeeCare Android app. We are currently investigating the problem and will post updates as soon as possible.

  2. identified Oct 18, 2022, 07:55 PM UTC

    The issue has been identified and a fix is being put in place.

  3. monitoring Oct 19, 2022, 05:15 PM UTC

    We are about to release an updated version of the WeeCare Android application that will stop the application from crashing when it goes into the background. We will continue to monitor the issue once released.

  4. resolved Oct 19, 2022, 09:45 PM UTC

    This incident has been resolved.