Upwards incident

Website performance degraded

Major Resolved View vendor source →

Upwards experienced a major incident on March 10, 2023 affecting Website, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2023, 03:33 PM UTC
Resolved
Mar 10, 2023, 03:59 PM UTC
Duration
26m
Detected by Pingoru
Mar 10, 2023, 03:33 PM UTC

Affected components

Website

Update timeline

  1. investigating Mar 10, 2023, 03:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2023, 03:43 PM UTC

    We have identified the issue, tied to one of our core pieces of infrastructure having issues within Amazon Web Services. We have since taken that server out of rotation.

  3. monitoring Mar 10, 2023, 03:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 10, 2023, 03:59 PM UTC

    This incident has been resolved.