Upwards incident
Service Performance Degraded Due to High Traffic Volumes
Upwards experienced a minor incident on August 1, 2024 affecting Website and API and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2024, 06:16 PM UTC
We are currently investigating reports of intermittent performance issues and dropped requests on our site. Initial findings indicate a significant increase in bot traffic may be impacting our service. Our team is actively working to identify the source and mitigate the impact. We will provide an update as soon as more information is available.
- monitoring Aug 01, 2024, 07:58 PM UTC
We had a significant increase in bot traffic to our site, which caused some intermittent requests to be dropped and led to performance slowdowns. Our team has taken measures to block a substantial portion of the traffic from reaching our servers. We are closely monitoring the situation and will continue to make adjustments as needed to ensure service stability.
- resolved Aug 02, 2024, 04:17 PM UTC
The issues caused by the increased bot traffic have been resolved. Our team has successfully mitigated the impact, and all services are operating normally. We will continue to monitor for any further disruptions. We appreciate your patience and understanding during this time.