Upstash incident

Upstash Redis – intermittent connection issues in some regions

Major Resolved View vendor source →

Upstash experienced a major incident on May 14, 2026 affecting N. Virginia, USA (us-east-1) and N. California, USA (us-west-1) and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 03:47 PM UTC
Resolved
May 14, 2026, 05:31 PM UTC
Duration
1h 44m
Detected by Pingoru
May 14, 2026, 03:47 PM UTC

Affected components

N. Virginia, USA (us-east-1)N. California, USA (us-west-1)Sydney, Australia (ap-southeast-2)Mumbai, India (ap-south-1)

Update timeline

  1. monitoring May 14, 2026, 03:47 PM UTC

    We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.

  2. identified May 14, 2026, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved May 14, 2026, 05:31 PM UTC

    Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.