Upserve experienced a minor incident on August 19, 2026 affecting U-Series POS App and HQ and U-Series Payments, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
U-Series POS App and HQU-Series Payments
Update timeline
- investigating Aug 19, 2026, 06:10 PM UTC
The Upserve Engineering team has identified an issue causing an increase in Online Ordering errors. Our team is investigating the cause and will update once more information is available.
- resolved Aug 19, 2026, 07:15 PM UTC
The Upserve engineering team has resolve an issue causing an increase in Online Ordering errors. If you are experiencing any issues with Online Ordering, please contact support.