Upserve experienced a minor incident on May 30, 2022 affecting U-Series POS App and HQ, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
U-Series POS App and HQ
Update timeline
- investigating May 30, 2022, 12:14 PM UTC
Our engineering team is investigating connectivity issues and your Upserve Point of Sale may be in Offline Mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside and https://help.upserve.com/s/article/Offline-Mode-Overview.
- resolved May 30, 2022, 02:21 PM UTC
This incident has been resolved.