Uploadcare incident

Partial degradation of from_url uploads

Major Resolved View vendor source →

Uploadcare experienced a major incident on April 1, 2021 affecting Upload API, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 03:57 PM UTC
Resolved
Apr 01, 2021, 04:43 PM UTC
Duration
45m
Detected by Pingoru
Apr 01, 2021, 03:57 PM UTC

Affected components

Upload API

Update timeline

  1. investigating Apr 01, 2021, 03:57 PM UTC

    We're experiencing issues with from_url uploads.

  2. monitoring Apr 01, 2021, 04:03 PM UTC

    Starting at 15:44 UTC we’ve experienced partial degradation of our uploads. We’ve identified the source of problems, implemented fixes and are monitoring the situation.

  3. resolved Apr 01, 2021, 04:43 PM UTC

    From 15:44 to 15:55 UTC we had bad configuration deployment resulting in partial degradation of our uploads service. The service is fully functional now.