Uploadcare incident

DNS issues

Major Resolved View vendor source →

Uploadcare experienced a major incident on June 10, 2021 affecting Upload API and Document processing and 1 more component, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 01:25 PM UTC
Resolved
Jun 12, 2021, 08:19 PM UTC
Duration
2d 6h
Detected by Pingoru
Jun 10, 2021, 01:25 PM UTC

Affected components

Upload APIDocument processingVideo processingREST APIDashboardWebsite

Update timeline

  1. investigating Jun 10, 2021, 01:25 PM UTC

    We are experiencing issues with DNS resolving of *.uploadcare.com

  2. identified Jun 10, 2021, 02:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2021, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2021, 08:19 PM UTC

    No more issues with DNS resolving were detected.