Uploadcare incident

Issue with DNS resolving for *.ucr.io domains

Critical Resolved View vendor source →

Uploadcare experienced a critical incident on July 22, 2021 affecting Upload API, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2021, 04:06 PM UTC
Resolved
Jul 22, 2021, 06:13 PM UTC
Duration
2h 7m
Detected by Pingoru
Jul 22, 2021, 04:06 PM UTC

Affected components

Upload API

Update timeline

  1. investigating Jul 22, 2021, 04:06 PM UTC

    We are currently investigating the issue with DNS resolving.

  2. investigating Jul 22, 2021, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2021, 04:44 PM UTC

    The problems with DNS resolving recovered. We are still monitoring.

  4. resolved Jul 22, 2021, 06:13 PM UTC

    This incident has been resolved.