Uploadcare incident

Upload degradation from cloud services

Major Resolved View vendor source →

Uploadcare experienced a major incident on June 19, 2023 affecting Upload API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2023, 01:37 PM UTC
Resolved
Jun 19, 2023, 02:46 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 19, 2023, 01:37 PM UTC

Affected components

Upload API

Update timeline

  1. investigating Jun 19, 2023, 01:37 PM UTC

    We’re experiencing service degradation of uploads from cloud services (e.g. Facebook, Google Drive). We're currently investigating the issue. Direct uploads are fully functional.

  2. identified Jun 19, 2023, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 19, 2023, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 19, 2023, 02:46 PM UTC

    This incident has been resolved.