Uploadcare experienced a major incident on October 16, 2023 affecting CDN, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
CDN
Update timeline
- monitoring Oct 16, 2023, 09:29 AM UTC
We've observed heightened latency and error rates for uncached requests to our CDN and image processing API from 6:00 to 6:45 UTC. This was primarily due to a surge in server load and a deviation in our capacity scaling mechanism. Currently we still experienced heightened load, while capacity scaling mechanism was fixed.
- monitoring Oct 16, 2023, 09:32 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 16, 2023, 09:34 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2023, 09:34 AM UTC
This incident has been resolved.