Uploadcare incident

File copying is now working

Minor Resolved View vendor source →

Uploadcare experienced a minor incident on April 10, 2017, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2017, 11:17 AM UTC
Resolved
Apr 10, 2017, 12:32 PM UTC
Duration
1h 14m
Detected by Pingoru
Apr 10, 2017, 11:17 AM UTC

Update timeline

  1. investigating Apr 10, 2017, 11:17 AM UTC

    Automatic file copying is not working at the moment, we're investigating the cause of this.

  2. monitoring Apr 10, 2017, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2017, 12:32 PM UTC

    We have found and fixed the issue with backing up of stored files to S3. All files that were not backed up during the incident will be backed up eventually. Automatic copying of uploaded files to S3 buckets (Custom storage) was not affected by the issue.