Uphold Outage History
Uphold is up right nowPingoru has recorded 51 incidents for Uphold: 17 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 145 of 720 (20%) |
| May 2026 | 2 | 64 of 744 (9%) |
| June 2026 | 1 | 27 of 720 (4%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 1 | 3 of 582 (0%) |
Incidents, newest first
Minor July 25, 2025 Service Disruption | Withdrawals on multiple networks 32m Deposits & Withdrawals, Topper
Started Jul 25, 2025, 09:35 AM UTC· resolved Jul 25, 2025, 10:08 AM UTC
- investigating Jul 25, 2025, 09:35 AM UTC
We’re currently investigating a technical issue that is temporarily affecting withdrawals on the below networks, impacting both Uphold and Topper. - Algorand - Cardano - Cosmos - Dogecoin - Hedera - Near - Polkadot - Solana - Stellar - Tezos - Tron - Xinfin Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- monitoring Jul 25, 2025, 09:44 AM UTC
A fix has been implemented, and we are currently monitoring the results. We expect all affected withdrawals to be processed successfully. If any transactions fail, please retry the withdrawal. Thank you for your patience.
- resolved Jul 25, 2025, 10:08 AM UTC
This incident has been resolved.
Notice June 11, 2025 Service Disruption | XRP Deposits 1h 24m Deposits & Withdrawals
Started Jun 11, 2025, 02:05 PM UTC· resolved Jun 11, 2025, 03:29 PM UTC
- identified Jun 11, 2025, 02:05 PM UTC
We’re currently experiencing an issue that is affecting most XRP deposits, due to a third-party service interruption. Our team is actively monitoring the situation and working to restore full functionality as soon as possible. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience this may cause.
- monitoring Jun 11, 2025, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 03:29 PM UTC
This incident has been resolved.
Major May 21, 2025 Service Disruption | Deposits & Withdrawals – TAO Network 1d 21h Deposits & Withdrawals, Topper
Started May 21, 2025, 10:47 AM UTC· resolved May 23, 2025, 08:36 AM UTC
- investigating May 21, 2025, 10:47 AM UTC
We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- resolved May 23, 2025, 08:36 AM UTC
This incident has been resolved.
Major May 13, 2025 Service Disruption | Deposits & Withdrawals – Flare Network 1h 13m Deposits & Withdrawals, Topper
Started May 13, 2025, 01:20 PM UTC· resolved May 13, 2025, 02:34 PM UTC
- investigating May 13, 2025, 01:20 PM UTC
We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the Flare network, impacting both Uphold and Topper. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- resolved May 13, 2025, 02:34 PM UTC
This incident has been resolved.
Major May 12, 2025 Service Interruption | Certain Services Affected: KAS Deposits and Withdrawals 1d 19h Deposits & Withdrawals, Topper
Started May 12, 2025, 01:47 PM UTC· resolved May 14, 2025, 08:57 AM UTC
- investigating May 12, 2025, 01:47 PM UTC
We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Affected Services: - KAS Kaspa deposits and withdrawals We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologise for any inconvenience caused.
- investigating May 12, 2025, 01:50 PM UTC
We are continuing to investigate this issue.
- identified May 12, 2025, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 13, 2025, 10:23 PM UTC
A partial fix has been implemented — withdrawals are now processing as expected. Deposits are resuming and should return to normal processing times over the next few hours. We’ll continue to share updates as more information becomes available. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
- resolved May 14, 2025, 08:57 AM UTC
This incident has been resolved.
Minor May 9, 2025 Trading for LAI Temporarily Suspended 142d 20h Mobile Wallet, Web Wallet, Topper
Started May 09, 2025, 01:01 PM UTC· resolved Sep 29, 2025, 09:37 AM UTC
- investigating May 09, 2025, 01:01 PM UTC
Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity. We are closely monitoring both assets and will provide updates should the situation change. Thank you for your understanding.
- identified Jun 04, 2025, 04:49 PM UTC
LOOM trading resumed. LAI remains temporarily suspended
- resolved Sep 29, 2025, 09:37 AM UTC
This asset will be delisted.
Major April 29, 2025 Service Disruption | Certain Services Affected 2h 34m Mobile Wallet, Web Wallet, Topper
Started Apr 29, 2025, 04:59 PM UTC· resolved Apr 29, 2025, 07:33 PM UTC
- investigating Apr 29, 2025, 04:59 PM UTC
We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Our team is actively working to resolve it and expects to restore full service shortly. We’ll continue to share updates here as we have them. Thank you for your patience and understanding and apologise for any inconvenience.
- investigating Apr 29, 2025, 05:07 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 29, 2025, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2025, 07:33 PM UTC
This incident has been resolved.
Notice February 25, 2025 Delays processing DOGE withdrawals 18h 12m Deposits & Withdrawals
Started Feb 25, 2025, 03:21 PM UTC· resolved Feb 26, 2025, 09:34 AM UTC
- investigating Feb 25, 2025, 03:21 PM UTC
Due to a third-party issue, we're experiencing issues with DOGE withdrawals. Your withdrawal will show as "Processing" until this issue is resolved. We expect to complete these withdrawals once the issue is fixed. Updates will be provided as they become available. We appreciate your understanding.
- resolved Feb 26, 2025, 09:34 AM UTC
This incident has been resolved.
Minor February 3, 2025 Wallet Loading Issues 9h 29m Mobile Wallet, Web Wallet, API, Topper and 1 more
Started Feb 03, 2025, 02:23 AM UTC· resolved Feb 03, 2025, 11:53 AM UTC
- investigating Feb 03, 2025, 03:18 AM UTC
We have identified an issue affecting the platform, which is causing a delayed loading time. The Uphold team is aware and working to bring services back to normal.
- identified Feb 03, 2025, 03:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2025, 03:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2025, 11:53 AM UTC
This incident has been resolved.
Notice January 30, 2025 Possible Delays to Deposits & Withdrawals 1h 43m Mobile Wallet, Web Wallet, Deposits & Withdrawals, Topper
Started Jan 30, 2025, 04:02 PM UTC· resolved Jan 30, 2025, 05:45 PM UTC
- investigating Jan 30, 2025, 04:02 PM UTC
Due to an unscheduled update affecting all GETH node operators, users may experience delays in deposits and withdrawals. The update is expected to complete within the next two hours. During this time, transactions will show as “processing”. The following EVM networks may be affected: Arbitrum Base BNB Smart Chain Celo Ethereum Lukso Mantle Optimism Polygon We are actively monitoring the situation and will provide updates as they become available.
- investigating Jan 30, 2025, 04:06 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 30, 2025, 05:07 PM UTC
All node operators connected to Uphold have successfully completed the update. Any queued transactions will begin resolving shortly.
- resolved Jan 30, 2025, 05:45 PM UTC
This incident has been resolved.
Notice January 9, 2025 Service Disruption: Card and Apple Pay Withdrawals 4h 19m Mobile Wallet, Web Wallet, Deposits & Withdrawals, Topper
Started Jan 09, 2025, 10:07 AM UTC· resolved Jan 09, 2025, 02:26 PM UTC
- investigating Jan 09, 2025, 10:07 AM UTC
We are currently investigating issues affecting withdrawals via debit cards and Apple Pay, caused by disruptions with a third-party provider. Our team is closely monitoring the situation and will share updates as soon as new information becomes available.
- resolved Jan 09, 2025, 02:26 PM UTC
This incident has been resolved.
Critical January 1, 2025 Uphold Card outage 3h 18m Uphold Debit Card
Started Jan 01, 2025, 10:44 AM UTC· resolved Jan 01, 2025, 02:02 PM UTC
- investigating Jan 01, 2025, 10:44 AM UTC
We are investigating an issue where Uphold Card payments are not being accepted.
- monitoring Jan 01, 2025, 01:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 01, 2025, 02:02 PM UTC
This incident has been resolved.
Minor December 2, 2024 Instant USD Withdrawals maintenance 3h 23m Deposits & Withdrawals
Started Dec 02, 2024, 01:00 AM UTC· resolved Dec 02, 2024, 04:24 AM UTC
- investigating Dec 02, 2024, 01:00 AM UTC
Instant USD Withdrawals to bank accounts are undergoing maintenance.
- resolved Dec 02, 2024, 04:24 AM UTC
This incident has been resolved.
Major November 26, 2024 Halted Stacks Deposits and Withdrawals 11h 48m Deposits & Withdrawals
Started Nov 26, 2024, 11:55 PM UTC· resolved Nov 27, 2024, 11:43 AM UTC
- investigating Nov 26, 2024, 11:55 PM UTC
Stacks-Mainnet has stalled at block #264670. Please note this is a network-wide disruption and not isolated to Uphold.
- resolved Nov 27, 2024, 11:43 AM UTC
This incident has been resolved.
Notice November 20, 2024 Service Disruption: SOLANA withdrawals 3h 16m Mobile Wallet, Web Wallet, Deposits & Withdrawals, Topper
Started Nov 20, 2024, 12:02 PM UTC· resolved Nov 20, 2024, 03:18 PM UTC
- investigating Nov 20, 2024, 12:02 PM UTC
We're experiencing delays processing Solana withdrawals. This affects Uphold and Topper. The team is working on a fix and we'll keep you posted as updates become available. We appreciate your understanding.
- resolved Nov 20, 2024, 03:18 PM UTC
This incident has been resolved.
Notice November 19, 2024 Issues with the Cardano Blockchain 1h 55m
Started Nov 19, 2024, 12:21 PM UTC· resolved Nov 19, 2024, 02:16 PM UTC
- monitoring Nov 19, 2024, 12:21 PM UTC
Fireblocks's processing infrastructure is currently experiencing an issue with finalizing transactions on the Cardano blockchain. More information can be found on their status page here: https://status.fireblocks.com/incidents/32m2vllmlwpw
- resolved Nov 19, 2024, 02:16 PM UTC
This incident has been resolved.
Notice November 19, 2024 Intermittent Issues Reported 26m Mobile Wallet, Web Wallet, Deposits & Withdrawals, API and 3 more
Started Nov 19, 2024, 11:09 AM UTC· resolved Nov 19, 2024, 11:36 AM UTC
- investigating Nov 19, 2024, 11:09 AM UTC
We are aware of an issue preventing some users from accessing the Uphold app. Our team is actively investigating and will share updates here. We apologize for the inconvenience.
- resolved Nov 19, 2024, 11:36 AM UTC
This incident has been resolved.