UpGuard incident

Port open risks may be slow to change

Minor Resolved View vendor source →

UpGuard experienced a minor incident on May 29, 2023 affecting Web App, lasting 16d 20h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2023, 03:26 AM UTC
Resolved
Jun 14, 2023, 11:57 PM UTC
Duration
16d 20h
Detected by Pingoru
May 29, 2023, 03:26 AM UTC

Affected components

Web App

Update timeline

  1. identified May 29, 2023, 03:26 AM UTC

    We have identified an issue related to our port scanner, and are working on a solution. Currently this may cause some port open risks to be slow to change between open and closed. In the interim, while we build a solution, please use the rescan button to check if an open port is now closed. We expect to have a solution implemented later this week. This does not impact any other type of scan we perform (web, email, domain, etc) and these will continue to function normally.

  2. resolved Jul 23, 2023, 11:57 PM UTC

    Port open risk scanning has now returned to normal.